Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, CareerBoard will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
CareerBoard will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Complaints Handler, Finance, Pensions, Investments, Hybrid (Contract)
Location: Peterborough Country: UK Rate: £240 - £300 per day
Complaints Handler, Finance, Pensions, Investments
Complaint handler required to work with our financial services client to resolve complaints fairly, promptly and efficiently.
Calls will be received over the phone, email and letters - the analyst will be required to communicate promptly, politely and professionally.
Engagement is via umbrella company only.
Hybrid working.
Skills & experience:
- Applicants will have experience dealing with difficult situations in a professional manner.
- Strong letter writing skills essential
- Remediation and calculation experience
- Experience of Pensions and/or investments products essential.
- Previous experience in a complaint handling role within a financial services organisation essential.
- Individual measures for output and quality are met
- Complaints are clarified and agreed by telephone with the customer ensuring the complaint is fully understood
Posted Date: 25 Apr 2024
Reference: JS-DN/20332
Employment Business: Sanderson Recruitment Plc
Contact: David Nock